Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Pharmacy and Self Care

See a Pharmacist

NHS Pharmacy First Scotland

NHS Pharmacy First Scotland is an NHS service provided by your local community pharmacy. 

If you have a minor illness, a pharmacy is the first place you should go for advice.

You do not usually need an appointment and you can go to any pharmacy.

Search for a pharmacy near you

Learn more about NHS Pharmacy First Scotland

Conditions you can get help for

Your pharmacist can advise you about conditions such as:

Self-Referral and Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Eye Problems

All eye conditions should be seen by an optician first as they have the correct equipment for an eye examination.

Please contact your local optician who can help with dry, red, sore, watery, sticky or itchy eyes, cysts, styes and conjunctivitis. All appointments are NHS funded.

Book an Appointment

All GP appointments are initially telephone contacts; if the doctor needs to see you in person they will arrange a suitable time with you.

Urgent appointments for today or tomorrow

Patients who have an urgent medical requirement to speak to a doctor that day will be able to access an appointment on the day.

How to book

Phone: 0131 322 9333

Extended Access

We also have extended access available. See our Out of Hours information.

Book a Routine Appointment

GP routine phone appointments can be booked up to one week in advance.

When the practice experiences demand for on-the-day appointments that is higher than expected and we have reached a safe maximum activity on that day and cannot offer any more appointments, reception staff will follow GP guidance to inform patients who contact the practice on what to do next, which may involve telephoning 111 for assistance or even attending A&E if appropriate.

How to book

Phone: 0131 322 9333 from 8:30am.

Routine Practice Nurse Appointments

Routine practice nurse appointments can be booked up to 4 weeks in advance. Our nurses can do the following:

  • Blood pressure reviews
  • Smear tests
  • Coil fitting / removal
  • Implant insertion / removal
  • Contraception incl depo injection
  • Asthma and COPD reviews
  • Cholesterol advice
  • Diabetes reviews

To book a routine appointment with a practice nurse, call us on 0131 322 9333. You do not have to call at 8:30am for these appointments.

Physiotherapy Appointments

Every GP practice in Midlothian has an Advanced Physiotherapy Practitioner available for muscle, bone, or joint issues. They can assess and diagnose musculoskeletal conditions, explain your condition, suggest exercises, and discuss management options, which may include referrals for physiotherapy, pain management, X-rays, or specialist opinions.

How to Book

Phone: 0131 322 9333

 

The physiotherapist can help with:

  • Muscle, bone or joint pain 
  • Back pain / Sciatica
  • Neck pain / Whiplash
  • Joint pain & stiffness including knee/ shoulder, wrist and hand pain and osteoarthritis
  • Muscle or tendon pain e.g. tennis elbow, achilles tendon pain
  • Sprains or strains e.g. knee/ankle sprain, calf strain
  • Weakness / de-conditioning after injury or surgery
  • Loss of confidence with movement and physical activity.
 

Low Back Pain

If you have pain in your lower back (including sciatica) you can now self-refer directly to a new digital support service which offers same-day appointments 24/7. The service is delivered by NHS Lothian’s clinical partner, Flok Health.

See our local and national support services

Mental Health

Our mental health nurse cannot prescribe medication or issue a fitnote.

We have a primary care mental health nurse who can be booked directly by calling: 0131 322 9333

There are other services available to help if you are having mental health difficulties or are in a crisis.

Please find the details on our self-referral page

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

If you need a home visit, you can help us by calling reception before 10am.

Phone: 0131 322 9333

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

Change or Cancel an Appointment

It's important that you keep to your appointments. You have rights and responsibilities as a patient.

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

Phone us on 0131 322 9333

Out of Hours

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Phone 111 if you:

  • think you need to go to A&E but it's not life threatening
  • are too ill to wait for your GP practice to open

NHS 24 will help you get the right care in the right place, often closer to home and without the need to go to A&E. This may include a phone or video consultation.

Visit NHS 24 website

Minor Injuries Unit (MIU)

A Minor Injuries Unit (MIU)can help if you:

A MIU can help if you:

  • have a cut
  • have a minor burn
  • have a sprain or strain
  • think you have broken or fractured a bone

If you think you need to visit a MIU, you should call NHS 24 on 111. NHS 24 will direct you to the best care for your needs.

Visiting a MIU can often be quicker than going to A&E.

Find your local MIU