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Carers Information


Are You a Carer?

If you are  then please click here to let us know - we may be able to help you.

Carers support groups vocalMainLogo

 VOCAL (Voice of Carers Across Lothian) provide carer event and training programmes.

You can book your place on courses and events provided by VOCAL by visiting the Carer Events and Training website.

Useful contact numbers for carers
Social Work Emergency Service:
Edinburgh, East and Midlothian: 0800 731 6969
West Lothian: 01506 281028/9

NHS 24: Non-emergencies dial 111 (or contact GP).
Police Scotland: Non-emergencies dial 101.
For emergencies (ambulance, fire and police): dial 999.
Accident and Emergency Departments (A&Es):
Aged 13 & over Royal Infirmary of Edinburgh: 0131 536 1000
Under 13 years Royal Hospital for Sick Children: 0131 536 0000
All ages A&E Department, St John’s Hospital, Livingston: 01506 532000

Samaritans: 116 123 (free to call from mobile & landline)
Domestic Abuse Violence Helpline: 0808 2000 247
Breathing Space: 0800 83 85 87
Edinburgh Crisis Centre (mental health): 0808 801 0414
Psychiatric Emergency Team: 0131 537 6000
Antisocial Behaviour Helpline: 0131 529 7050

If you smell Gas: 0800 111 999
Water supply emergencies: 0845 600 8855
Electricity power cuts:
Scottish Hydro: 0800 300 999
SP Energy Networks: 0800 092 9290 (landline) 0330 1010 222 (mobile)

Contact Carers Direct

0808 802 0202
Helpline Information
Office Hours
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines

NHS Choices

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent

    Watch this video on: caring for a parent at home

  • Telling people

    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

  • Taking a break

    Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

  • Housing and carers

    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.


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